Dormant accounts carry an increased risk of fraud and unauthorized access. Accounts will be classified as dormant when there have been no client-initiated transactions for the preceding 731 days. Dormant accounts will incur a $10.00 monthly dormant account fee. The fee will continue while the account remains dormant.

 If you would like to reactivate your account, please reach out to our Client Experience Team for any questions or concerns.

Client Experience Team